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Blame is not a moral failing. It is an information-destroying mechanism, and it is the reason the same failure keeps coming back under a different name.
You Cannot Verify Your Own Interpreter
A chief executive never receives information about his own technology. He receives a translation of it, produced by the people that same information evaluates.
Your Hiring Process Is a Filter Against Your Own Blind Spot
Companies do not accidentally lose the people who would have seen the failure coming. They select against them, on purpose, using processes they are proud of.
Permission Not to Decide: The Quiet Technology of Diluted Responsibility
A process is not only a way to get things done. It is also a way for no one to have to decide, and for no one to answer when nothing does.