All Green and Losing: What Your Dashboard Was Never Asked to Measure
A dashboard reports on what someone decided to watch. Six green quarters can sit on top of a business that is quietly being taken apart.
A dashboard reports on what someone decided to watch. Six green quarters can sit on top of a business that is quietly being taken apart.
A shipowner does not register in Panama to sail there. He registers to be out of reach. Most corporate processes are built the same way, and the bill lands o...
Blame is not a moral failing. It is an information-destroying mechanism, and it is the reason the same failure keeps coming back under a different name.
Companies do not accidentally lose the people who would have seen the failure coming. They select against them, on purpose, using processes they are proud of.
Every company counts the technical debt it can see. The debt that matters most is the one people absorb for free, and it never shows up on a dashboard.