Blame is not a moral failing. It is an information-destroying mechanism, and it is the reason the same failure keeps coming back under a different name.
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You Cannot Verify Your Own Interpreter
A chief executive never receives information about his own technology. He receives a translation ...
Your Hiring Process Is a Filter Against Your Own Blind Spot
Companies do not accidentally lose the people who would have seen the failure coming. They select...
Permission Not to Decide: The Quiet Technology of Diluted Responsibility
A process is not only a way to get things done. It is also a way for no one to have to decide, an...
Sovereignty Is Not a Slogan, It's a Four-Question Test
The word sovereignty means nothing until four answers about your critical suppliers are written d...