A chief executive never receives information about his own technology. He receives a translation of it, produced by the people that same information evaluates.
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Your Hiring Process Is a Filter Against Your Own Blind Spot
Companies do not accidentally lose the people who would have seen the failure coming. They select...
Permission Not to Decide: The Quiet Technology of Diluted Responsibility
A process is not only a way to get things done. It is also a way for no one to have to decide, an...
Sovereignty Is Not a Slogan, It's a Four-Question Test
The word sovereignty means nothing until four answers about your critical suppliers are written d...
The Paradox of Always-On Business
Everything in the company runs through the line, and no one owns what happens the day it cuts.
