The Chain Nobody Cut
Blame is not a moral failing. It is an information-destroying mechanism, and it is the reason the same failure keeps coming back under a different name.
accountability
Permission Not to Decide: The Quiet Technology of Diluted Responsibility
A process is not only a way to get things done. It is also a way for no one to have to decide, and for no one to answer when nothing does.
The Accusation Already Written
In a real trial, both parties are heard before the verdict. In most organizations, the trial of a technical decision happens with only one version of events ...